Primer

Here's how you get started with the Primer!

Primer Quick Start Guide

Home Page

How to leverage the Social Groups feature to create custom social media lists that consist of specific communities or user accounts

Social Groups

How to leverage Primer's Semantic Search engine to search on news data

Ask the News

Pulse User Guide

A step-by-step guide to creating a real-time social media and news monitor within Pulse

How to Create a Monitor in Pulse

How to share a social media monitor across accounts within your organization

Sharing Monitors in Primer Pulse

A breakdown of all the social media and news data sources available in Pulse

Data Sources in Pulse

What languages are available in Pulse social media monitors

Languages in Pulse

Learn how to execute a News Search on historical news data, using date ranges, source lists, and event types

How to Conduct a News Search

Guide for crafting a Boolean query for a News Search

Using Boolean Operators in  News Search

Description of the data set offered in News Search

Data Sources in News Search

How to manage your news search queries, tag favorites, and create labels

News Search Query Management

Easily create a custom source list from historical news sources for your News Search.

How to Create & Utilize a Custom News Source List

How to exclude social media accounts and communities from appearing in Pulse monitors.

How To Exclude Social Media Accounts and Communities from a Pulse Monitor

How to use the Situation Report (SITREP) feature in Primer Pulse

SITREPs in Pulse

Learn all about the Social Summary feature within Pulse

Social Media Summaries in Pulse

How to change the design of what information is shown within your monitor.

Customizable Dashboards

What are factions? An explanation of factions and how to interact with factions within Primer

Factions

Navigating Social Narrative Features in Pulse

Social Media Narratives in Pulse

Primer's Digest Feature: Receive summaries of top events for a query directly to your email inbox

News Digests

Easily add events, event details, themes and more to your saved items to create a custom briefing

How to Create a Custom Briefing

Discover Events within the News Search application

Events in News Search

Discover news themes and how to interact with the Themes feature.

News Themes

Key features and insights available on the Overview page within News Search

Overview Page within News Search

Understanding the documents section in News Search

Documents Page in News Search

Find important locations and view events on an interactive map

Locations in a News Search

How to customize, annotate, and export a map within News Search

Maps Customization and Export

Discover People and their relationships in Primer

People Within a News Search

Discover Organizations and their associated information in News Search

Organizations within News Search

What is a Tracked Organization in Primer?

Tracked Organizations

Discover all of the quotes and their associated information within News Search

Quotes within News Search

Primer News Search API

Descriptions of Event Types and how they are created

What is an Event Type?

How to create an Excluded Sources list to exclude select sources from your News Search results

Excluded News Lists

How to download tables of data within News Search

Downloading Tabular Data from News Search

How to access saved items to create and export a custom briefing

Accessing Saved Items

Definitions for key terms such as deduplication, sentiment, and significance

Key Terms Glossary

How to access your settings and user profile page, where you can reset your password and update user preferences.

Settings and User Profile

Command

Jan 2025 Release Notes - Updated User Interface!

Jan 2025 - Release Notes

Release Notes

Press

Blog

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.